Increasing accessibility to government services and social programs through open standards

11 November 2007 - A Pre-event on Access in Rio de Janeiro, Brazil


As governments seek to increase the capabilities and social well-being of their citizens and promote growth through a better functioning society, they are turning to digital information and services. Governments can easily leverage these when basic network infrastructures, such as for cellular services, are available. To increase general prosperity, all of a country’s citizens must be able to take advantage of what is being offered. Social, technical, health, economic, and political infrastructures all depend on citizen access. Access can be broadened by governmental policies that encourage the use of open ICT standardization. This panel will examine the government strategies, methods, and policies necessary to increase the adoption of open ICT standardization and, thus, widen access to government services. Topics may include:

  • Policies for encouraging the use of open ICT standardization
  • Open standards as an effective means for capturing, storing, and distributing information
  • Providing government services to any user, on any device, at any time
  • Standardization as a means for innovative localization and the creation of local knowledge
  • Digital information and service models for governments and NGOs
  • Accessibility community leadership: experiences and lessons learned